Mary Holcomb is the Gerald T. Niedert Supply Chain Fellow and a Professor of Supply Chain Management. Her teaching interest includes transportation, logistics and supply chain principles, and analytical methods. Her research interests focus on two related areas of strategic logistics and supply chain management: process design and metrics. Her work has appeared in the Journal of Business Logistics, Transportation Journal, and Supply Chain Management Review. Her professional career involved some eighteen years at the Oak Ridge National Laboratory in transportation research and policy issues for the U.S. Department of Energy, U.S. Department of Transportation, and the U.S. Department of Defense. Holcomb’s background also consists of varied industry experience with Milliken & Company, the former Burlington Northern Railroad, General Motors, and two years of collaborative research with Procter & Gamble. She is on the editorial review board for Quality Management Journal, and is a former editor of theTransportation Energy Data Book.