3 credit hours
Workforce Analytics describes how data are used to assess and inform managerial decisions related to the management of human resources. In this course, the student will learn and understand the underlying processes and causal relationships to effectively use data. The goal is to train subject matter experts who can inform managerial decisions.
During the course, the student will learn to define and validate constructs and their measurement, which implies a strong existing knowledge of workforce processes and constructs. Based on these baselines, the student will establish a program for assessment/measurement to gain needed data in an ongoing basis. Next, the student will develop the analytical capabilities to code, study, and evaluate data with a high level of rigor. Finally, the student will learn to translate the data into a form that non-analytical managers can understand. The end result is to enable management to make diagnostic prescriptions to advance their respective workforces.