University of Tennessee

Haslam College of Business Representatives Engage Memphis Aviation Group

August 27, 2015

Ken Gilbert, professor emeritus of the Haslam College of Business, spoke to aviation industry leaders in Memphis recently about the college’s aerospace and defense industry programs.

Nearly 60 leaders from aviation companies in the region gathered for the talk at a quarterly meeting of the Jet and Engine Trading Society (JETS Memphis). Gilbert spoke about Haslam College of Business work with representatives from aviation and defense organizations including Delta Air Lines, Embraer, Lockheed Martin, the United States Army and Air Force.

Gilbert, former head of the college’s Department of Business Analytics and Statistics, discussed how Haslam is helping aviation organizations improve maintenance productivity, customer satisfaction and profitability. Gilbert has teamed with Haslam colleagues Mandyam Srinivasan and Missie Bowers to publish a new book on their work entitled, “Lean Maintenance, Repair and Overhaul.” The book summarizes lessons learned from nearly a decade of research, education and consulting with clients from the aerospace and defense industry.

“Our organization provides networking and learning opportunities to all the aviation companies in our region,” said Kerry Sterk, JETS Memphis organizer. “Ken Gilbert’s talk helped us draw our largest turnout ever and provided some valuable knowledge to our members.”

Following the talk, Gilbert and Andy White, director of the college’s Aerospace & Defense Business Institute, met with leaders from FedEx to discuss potential partnering opportunities. They also received a midnight tour of FedEx hub operations. “I was very impressed by the way FedEx manages such a massive logistics mission and their agility handling the enormous variation that comes with it,” Gilbert said.

“The Haslam College of Business has been working with aerospace and defense organizations all over the world throughout the last decade,” said White. “Ken shared some of those lessons learned, and we got a chance to explore potential partnering opportunities right here in the Volunteer State.”

JETS Memphis, a TEAM.Aero initiative

Department of Business Analytics & Statistics

Aerospace & Defense Business Institute, Haslam College of Business