University of Tennessee

SCM 414 – Manufacturing and Service Operations

3 credit hours

This course provides an overview of the operations management function within an organization – highlighting how operational processes can be strategically designed, managed, and improved. Core operations management concepts applicable to both manufacturing and service environments are covered. New product launch is a unique challenge and is covered thoroughly.

  • SCM 309 with a grade of C or better.
  • Majors in the Haslam College of Business.