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SCM 520 - Manufacturing/Services Operations and Procurement

3 credit hours

Introduces the processes, creation, and management of value added transactions and relationships between suppliers, and internal and external customer relationships within an organization, channel, supply chain, and integrated value system context. Manufacturing/Service Operations Management focuses on the concepts, methods and tools that are useful in understanding the management of a firm's operations in manufacturing and service firms. Includes the systematic planning, design, and operation of all processes required for the production and delivery of goods and services. Procurement and strategic sourcing addresses the processes, methods and tools useful in understanding the management of the supply of materials and services to the organization. This includes planning, design and management of supplier relationships, the decision to make or to buy, cost and pricing management for purchased goods and services.