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Operations Excellence has been a key research and teaching focus at the University of Tennessee, Haslam College of Business, for more than 40 years, and our faculty experts have helped revolutionize the field. Our suite of executive education courses combines Lean and the Theory of Constraints to maximize the impact of both philosophies. These courses have a record of success in manufacturing, logistics, distribution, aviation, mining, rail, and service industries. In addition, classes can be customized to suit your organization’s needs.
Dr. Mandyam Srinivasan joined the faculty in 1992. His current research interests are in performance modeling and evaluation of manufacturing systems. His teaching interests include performance evaluation, lean production systems ...Learn more about Mandyam Srinivasan
Melissa R. Bowers, Ph.D., is Director of the Master’s in Business Analytics Program and the Beaman Professor of Business in the Department of Business Analytics and Statistics at ...Learn more about Missie Bowers
Kenneth Gilbert, a Professor and Program Chairman, holds a B.S. degree in Mathematics from Berea College, an M.S. in Mathematics from the University of Tennessee, and a Ph....Learn more about Kenneth Gilbert
The blended strategies we teach grow markets by providing unrivaled customer value and increase capacity by reducing waste throughout the value stream.
May 1 - 5, 2017
Streamlining your business processes is the key to staying agile in the marketplace. This course teaches you how to apply the principles of continuous improvement to the administrative, service and transactional processes that make your organization run. ...
June 19 - 23, 2017
The primary objective of this two-week course is to equip individuals with the skills to improve organizational performance by effectively acquiring and interpreting data and generating management action based on the insights gained. Additional topics, such as ...
September 11 - 15, 2017
This course is the first of its kind to focus exclusively on Maintenance, Repair and Overhaul organizations. Participants will learn how to eliminate waste, improve quality, create flow, and enhance responsiveness to customer needs by applying lean ...
October 16 - 20, 2017
This course will teach you the core principles of Lean enterprise blended with the Theory of Constraints so that you can build a total business strategy that focuses on customers, processes, and people. It is intended for ...
In the 1970s, when we started our executive education programs, we offered some of the first Six Sigma courses. We have mentored and certified thousands of Black Belts, and over the years optimized our Lean + Theory of Constraints blend in lockstep with industry adaptations. Our internationally renowned experts will use their decades of experience to help your organization remove barriers to growth and create a cultural transformation from within.