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Operations Excellence has been a key research and teaching focus at the University of Tennessee, Haslam College of Business, for more than 40 years, and our faculty experts have helped revolutionize the field. Our suite of executive education courses combines Lean and the Theory of Constraints to maximize the impact of both philosophies. These courses have a record of success in manufacturing, logistics, distribution, aviation, mining, rail, and service industries. In addition, classes can be customized to suit your organization’s needs.
Mandyam Srinivasan joined the faculty in 1992. His current research interests are in performance modeling and evaluation of manufacturing systems. His teaching interests include performance evaluation, lean production systems design ...Learn more about Mandyam Srinivasan
Melissa R. Bowers, Ph.D., is an Associate Professor and the Beaman Professor of Business in the Haslam College of Business at University of Tennessee Knoxville where she is the ...Learn more about Missie Bowers
Kenneth Gilbert, a Professor and Program Chairman, holds a B.S. degree in Mathematics from Berea College, an M.S. in Mathematics from the University of Tennessee, and a Ph....Learn more about Kenneth Gilbert
The blended strategies we teach grow markets by providing unrivaled customer value and increase capacity by reducing waste throughout the value stream.
March 2 - 6, 2020
This course is the first of its kind to focus exclusively on Maintenance, Repair and Overhaul organizations. Participants will learn how to eliminate waste, improve quality, create flow, and enhance responsiveness to customer needs by applying lean ...
September 28 - October 1, 2020
PARTICIPANT PROFILE This program is designed for leaders and process improvement practitioners at any level—in short, anyone who is interested in bottom-line improvements. It applies to those supporting operations in a manufacturing or MRO environment, ...
In the 1970s, when we started our executive education programs, we offered some of the first Six Sigma courses. We have mentored and certified thousands of Black Belts, and over the years optimized our Lean + Theory of Constraints blend in lockstep with industry adaptations. Our internationally renowned experts will use their decades of experience to help your organization remove barriers to growth and create a cultural transformation from within.