Haslam College of Business Charles Noon

Charles Noon is the Regal Entertainment Group Professor of Business (Emeritus) and Clinical Professor of Graduate and Executive Education in the Haslam College of Business at the University of Tennessee, Knoxville. Prior to his current role, he served as department head in the Department of Business Analytics and Statistics. Throughout his 36-year career with UT, he has taught at all levels in a variety of degree and nondegree programs. He was a founding member of the highly ranked Physician Executive MBA program in 1998 and continues to teach in it to this day. He earned his doctorate in industrial and operations engineering from the University of Michigan in 1987 with a focus on discrete optimization in transportation networks. His awards include the 2000 Gregory Dobbins Outstanding Teaching & Research Award, the 2017 Richard Sanders Outstanding Leadership in Executive Education Award and sixteen annual Outstanding Teacher Awards in the Physician Executive MBA and Healthcare Leaders EMBA Programs.

Noon’s teaching interests include operational improvement in healthcare, business modeling, optimization and decision analysis. His academic research concerns computer-based models and process improvement, and his publications in these areas have appeared in top journals including Interfaces, Operations Research, Transportation Science and Journal of Healthcare Management. Noon’s applied experience includes first-line supervision at the Proctor & Gamble Company, director of research and modeling at Jewelry Television, and large-scale optimization modeling projects at a number of organizations including Philips Consumer Electronics, Dell Computers, TVA, Martin-Marietta and the Electric Power Research Institute. In 2009, he co-founded X32 Healthcare, LLC, which is devoted to modeling, education and consulting in emergency medicine. Through X32 Healthcare (which was later acquired by TeamHealth), he has worked with various healthcare systems across the globe on capacity planning, simulation modeling and process improvement. Noon is also co-author of a leading book on emergency department operations improvement and is a faculty member at the Institute for Healthcare Improvement.