Office Hours
Business Edition
Office Hours are in session with former Wall Street Journal reporter and corporate executive Monica Langley. In this leadership podcast, Monica sits down for unfiltered conversations with the sharpest minds in business–CEOs, founders, and innovators– at the intersection of today’s top business trends and current events. These executive interviews reveal defining moments and hard-won lessons that have shaped their way to the top. Monica brings relentless curiosity into intimate conversations in this business podcast that are only possible because of her tenure as a trusted confidant to and chronicler of leaders of the world’s largest companies.
This photo of Monica Langley © 2025 by Jeremy Cowart is licensed under CC BY-NC-SA 4.0.
Office Hours
Business Edition
Office Hours are in session with former Wall Street Journal reporter and corporate executive Monica Langley. In this leadership podcast, Monica sits down for unfiltered conversations with the sharpest minds in business–CEOs, founders, and innovators– at the intersection of today’s top business trends and current events. These executive interviews reveal defining moments and hard-won lessons that have shaped their way to the top. Monica brings relentless curiosity into intimate conversations in this business podcast that are only possible because of her tenure as a trusted confidant to and chronicler of leaders of the world’s largest companies.
This photo of Monica Langley © 2025 by Jeremy Cowart is licensed under CC BY-NC-SA 4.0.
Listen to Office Hours: Business Edition on these platforms
Office Hours
Current Episode
In this episode of Office Hours: Business Edition, host and Haslam College of Business professor of practice, Monica Langley talk with United Airlines CEO Scott Kirby about the state of the airline industry. Kirby explains why air travel remains the safest way to get anywhere, even when near misses make headlines, and how weather and air traffic control will always delay some flights. He shares a summer experiment where customers who got radar maps explaining their weather delay rated United 80 points higher than those who got a standard notice, and how AI will let United do that at scale. He also talks about designing travel around a parent flying alone with young kids, how he uses his complaint inbox to spot systemic problems, and why pilots give up seniority at other airlines to join United.
Office Hours: Business Edition
Podcast Episodes
Season 2, Episode 6
Scott Kirby
CEO, United Airlines
Listen On
Season 2, Episode 5
Scott Kirby
CEO, United Airlines
Listen On
Season 2, Episode 4
Scott Kirby
CEO, United Airlines
Listen On
Season 2, Episode 3
Scott Kirby
CEO, United Airlines
Listen On
Season 2, Episode 2
Scott Kirby
CEO, United Airlines
Listen On
Season 2, Episode 1
Scott Kirby
CEO, United Airlines
Listen On
Season 1, Episode 9
Angie Hicks
Founder, Angi
Listen On
Season 1, Episode 8
John Fieldly
CEO, Celsius
Listen On
Season 1, Episode 7
Clip Show
Multiple Guests
Listen On
Season 1, Episode 6
Donde Plowman
Chancellor, University of Tennessee, Knoxville
Listen On
Season 1, Episode 5
Dave Ramsey
CEO, Ramsey Solutions
Listen On
Season 1, Episode 4
Scott Roe
COO & CFO, Tapestry
Listen On
Season 1, Episode 3
Jim Farley
CEO, Ford
Listen On
Season 1, Episode 2
Caryn Seidman Becker
CEO, CLEAR
Listen On
Season 1, Episode 1
Jamie Dimon
CEO, JPMorganChase
Listen On
What is Office Hours: Business Edition?
Pull up a chair for conversations that go beyond the boardroom.
Office Hours: Business Edition brings you inside the kinds of conversations that usually happen behind closed doors. Hosted by former Wall Street Journal reporter and corporate executive Monica Langley, this leadership podcast features unfiltered discussions with the sharpest minds in business including CEOs, founders, athletes, and innovators who are shaping today’s business landscape.
These aren’t typical interviews. Drawing on decades of trusted relationships with the world’s top leaders, Monica creates a space where guests reveal the defining moments, hard-won lessons, and personal experiences that shaped their rise to the top. From pivotal career decisions to unexpected setbacks, from breakthrough innovations to moments of doubt, these conversations capture the human side of leadership.
Whether you’re a student, an aspiring executive, or a seasoned leader, Office Hours delivers accessible wisdom and real insights that resonate far beyond job titles. Each episode explores not just how leaders succeed, but who they are when no one’s watching.
Office Hours: Business Edition is proudly produced by the Haslam College of Business at the University of Tennessee, Knoxville.
Interested in appearing on Office Hours: Business Edition? Send guest submissions to [email protected].
Who is Monica Langley?
Monica Langley approaches every conversation with relentless curiosity, candor, and a deep desire to uncover what truly matters, honed over a four-decade career as a journalist, NYT bestselling author and corporate executive. Known for chasing the full story, she digs beneath the surface to uncover not just what someone has done, but who they are and why it matters. Monica listens intently, builds deep trust, and asks the smart, unexpected questions that prompt guests to reveal the decisions, emotions, and values behind their defining moments. Whether she is talking to a CEO, athlete, or entrepreneur, she creates a space where leaders feel safe to reflect, open up, and share the personal experiences that have shaped them. These conversations are revealing, real, and grounded in deep personal relationships that set Monica apart.
Who is Monica Langley?
Monica Langley approaches every conversation with relentless curiosity, candor, and a deep desire to uncover what truly matters, honed over a four-decade career as a journalist, NYT bestselling author and corporate executive. Known for chasing the full story, she digs beneath the surface to uncover not just what someone has done, but who they are and why it matters. Monica listens intently, builds deep trust, and asks the smart, unexpected questions that prompt guests to reveal the decisions, emotions, and values behind their defining moments. Whether she is talking to a CEO, athlete, or entrepreneur, she creates a space where leaders feel safe to reflect, open up, and share the personal experiences that have shaped them. These conversations are revealing, real, and grounded in deep personal relationships that set Monica apart.