Justin Kistler is an assistant professor of supply chain management at the University of Tennessee, Knoxville’s Haslam College of Business, where he teaches manufacturing and service operations. Before joining the faculty, he earned his doctorate in management science at the University of South Carolina. He also holds a bachelor’s degree from Clemson University and an MBA from Wake Forest University.

Kistler’s business background includes project development and process engineering roles for HCA Healthcare and project management experience at a General Electric gas turbine laboratory. His research focuses on process redesign and the interface between regulatory policy and service operations, particularly in the healthcare industry.