Department: Executive Education
Mark Baker is an international enterprise excellence and quality expert. For more than 35 years, he has guided corporations in 30 countries around the world in making transformative changes to their operations for rapid, yet lasting impact. Baker has successfully helped companies in many industries, including light and heavy manufacturing, mining, oil and gas, medical devices, banking and insurance. Baker began his career as a mechanical engineer at Honda Motor Company, eventually leading the enterprise excellence rollout for Saint-Gobain, then heading the Shingo Institute for Enterprise Excellence, as well as being involved with McKinsey & Company.