Haslam College of Business Vincent Passafiume

Vincent is currently the Director of Airport Operations Customer Service for United Airlines at its Denver hub. In this role, he is responsible for a team of approximately 900 employees and all customer-facing operations, serving 50,000 passengers per day. He has more than 17 years in the airline industry, beginning his career at United as a Customer Service Representative at the airline’s Newark, New Jersey hub after graduating from UT. He has held both airport operations and finance roles throughout the airline’s network based in Chicago, Venice, Italy, New York-LaGuardia, and San Francisco before moving to Denver. Vincent earned his MBA from Rutgers University-Newark with a concentration in accounting and has also spent time working for KPMG in their audit practice. Vincent brings the volunteer spirit to all he does as he enjoys his passions for customer service and aviation together.

Why did you join HYAB?
“I am truly grateful for how the University of Tennessee and the Haslam College of Business prepared me for the working world. I owe my career, successes, and experiences to this organization and want to remain connected and give back to the university that gave so much to me.”

Subcommittee
Engagement

Student Organizations
Alpha Kappa Psi (AKPsi)
Dean’s Student Advisory Council

Study Abroad
Rome, Italy

Available for
Professional Speaking at UTK Classes in-person or virtual)
Collegiate and Post-Collegiate Mentorship
Hosting UT students at your company