
At the heart of the Haslam College of Business Marketing Department is a team of dedicated professionals committed to excellence in education, research, and community engagement. Our faculty and staff are here to provide students with the support, resources, and expertise needed to succeed academically and professionally. Whether guiding groundbreaking research, offering personalized academic advice, or fostering connections with industry leaders, the Marketing team is driven by a shared passion for empowering the next generation of marketers.

Alex R. Zablah is head of the Department of Marketing at the University of Tennessee, Knoxville, Haslam College of Business, as well as the Gerber/Taylor Distinguished Professor and Kinney Family Faculty Research Fellow. He previously served on the marketing faculty at Oklahoma State University and George Mason University. Zablah’s research seeks to improve understanding of how frontline factors (organizational processes, employees and technologies) influence the quality of the interactions that occur between a firm and its customers, and, ultimately, firm performance. His research, which cuts across business disciplines and contexts (e.g., healthcare, retailing, hospitality), has been published in leading marketing,…
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Assistant Professor of Practice and Director, Haslam Honors Discovery Experience
630-767-9717
Jerry & Kay Henry Professor in Business, Kinney Family Faculty Research Fellow
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Nestle USA Professor in Business, William B. Stokely Distinguished Scholar
865-974-5311
Managing Director, MS in Marketing, Assistant Professor of Practice and Director of Partnerships and Growth Initiatives
865-974-1675
Associate Professor Emeritus, Department of Marketing, Lyle M. & Marcella J. Flaskerud Faculty Fellow
865-974-8062